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Hotel · Hanoi · Ha Noi Municipality

Westlake Emerald Suites

A 3-star studio and apartment stay in Hanoi's Tay Ho district, praised for its fresh rooms and walkable location.

  • Brand-new, spacious rooms with kitchenettes
  • Walkable to Tay Ho's restaurants and shops
  • Free in-room Wi-Fi and air conditioning
5.5 Needs improvement 341 reviews Booking.com 5.5 · 341 reviews

About

Westlake Emerald Suites

Westlake Emerald Suites sits on Duong Tay Ho in Hanoi's Tay Ho district, a 10-minute drive from Truc Bach Lake. The 3-star property offers studios and one-bedroom apartments, each with a balcony, kitchenette, and living space. On-site conveniences include parking, a sun terrace, and a jacuzzi.

The hotel is well-rated for its Facilities (10.0) and general experience (7.5), with guests consistently noting the freshness of the rooms and the helpfulness of the staff. Dining scores lower (5.5), so guests may prefer to explore the many nearby eateries.

  • No smoking on site
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Spacious, modern rooms — Guests repeatedly mention that the rooms are brand-new, clean, and generously sized, with kitchenettes and separate sitting areas.
  • Walkable Tay Ho location — The hotel is close to the central Tay Ho district, with restaurants, cafes, and shops within easy walking distance.
  • Helpful staff — Guests describe staff as friendly and accommodating, available day and night.
  • On-site parking — Convenient parking is available for guests arriving by car.

Worth weighing

4 to weigh
  • Dining options are limited on-site — The dining rating is the lowest category (5.5), suggesting the breakfast or restaurant offering may not meet expectations. Guests are better off exploring the many nearby eateries.
  • Room quality is inconsistent — Rooms rating (6.4) and value rating (6.3) sit below the overall guest rating, so some guests may find the room standard or price-to-quality ratio lacking.
  • Modest overall rating — With a rating of 5.5 out of 10, the property scores well below the area average of 8.1. Travelers with high expectations may want to weigh this.
  • No pets allowed — The hotel does not permit pets, which may be a limitation for those traveling with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe King Studio

  • 1 King-size bed
  • City view
  • Shower
  • Bathtub
  • Balcony

One-Bedroom Apartment

  • 1 King-size bed
  • City view
  • Shower
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • Concierge desk
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Paid airport shuttle
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Room Amenities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Dining table
  • Ironing facilities
  • Washing machine
  • Free toiletries
  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils
  • Flat-screen TV
  • Carpeted floor

Recreation

  • Sun terrace
  • Jacuzzi
  • Children's play area
  • Billiard tables

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

5.5
Needs improvement 341 reviews

Guest-rated 5.5/10 from 341 reviews

Booking.com · 5.5 · 341 reviews
5.5Verified guest

“The rooms were brand-new and had a dining area, sitting area, and writing desk. The location was lovely—a short walk to everything we wanted. We really enjoyed our stay and didn't want to leave; highly recommend to family.”

5.5Verified guest

“The location was perfect for me. Staff were friendly and approachable around the clock. Liked the flat-screen TV with satellite channels, microwave, and fridge in the room.”

5.5Verified guest

“The room at Westlake Emerald Suites in Hanoi was brand-new and updated. Its location near an indoor arena was exceptionally nice. Staff were helpful, and I'd definitely go again.”

5.5Verified guest

“Great location, just a 4-6 minute walk from the Handlebar. Rooms are brand new and spacious, with hypo-allergenic pillows. Guests get a microwave, electric kettle, and refrigerator on arrival.”

5.5Verified guest

“My friends and I had a blast staying here during our Hanoi trip. We went to Hotel Triplets for a wild night out and then caught awesome live music at Entertainment. Location was perfect, rooms were chill—just what our group needed.”

5.5Verified guest

“Excellent location, close to Tay Ho's central district and within easy reach of main tourist attractions, restaurants, cafes, and shopping malls.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Tay Ho District: The hotel is located in Tay Ho, Hanoi's expat-friendly district known for its lakeside promenades, international restaurants, and cafes. Guests can easily walk to local shops and eateries.

Truc Bach Lake: A 10-minute drive from the hotel, Truc Bach Lake offers a peaceful escape and is near the historic old quarter.

15 Duong Tay Ho Quang An, Tay Ho, Ha Noi., Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
18 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Is parking available on-site?

Yes, parking is available at the hotel.

Are pets allowed?

No, pets are not allowed at Westlake Emerald Suites.

Is there an airport shuttle?

Yes, a paid airport shuttle is available.

Do the rooms have kitchen facilities?

Each room comes with a dining table, electric kettle, and cookware, and some have a washing machine and dryer at the property.

The bottom line

For travellers who value a fresh, well-equipped room and a central Tay Ho location, Westlake Emerald Suites delivers. Just don't expect much from the on-site dining and weigh the lower overall rating against the consistently positive reviews.

5.5A solid base for exploring Tay Ho, if dining isn't a priority.

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